There are a few key characteristics that define a good restaurant owner.
1. They like people. They enjoy chatting with their customers, and have no problem listening to complaints with a sympathetic ear.
2. They are good at multitasking. It seems like the term multitasking is everywhere these days. It is definitely in the restaurant business. As an owner you need to be able to answer the phone, take care of customers, fix broken equipment (or know who to call to fix it) track inventory and pay the vendors. And that is just in one morning!
3. They thrive on stress. If you can’t handle stress, then don’t even think about opening your own restaurant! Every job has some sort of stress, but owning a restaurant brings it to a whole new level. You find yourself worrying about everything thing that goes on in the restaurant, from the staff arguments to finding good cooks. When its busy you worry about the staff’s service, when it’s slow you worry about money. When it’s hot, you worry about getting a working cooling system for customers. Worry and stress go hand in hand. A good restaurant owner knows how to handle the stress of the job and not let it consume him or her.
by RESTAURANTMANAGER on ₦airaland Forum
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